IMMEDIATE Convention Staff Person and Warehouse Associate (for CANADA warehouse)

IMMEDIATE Convention Staff Person and Warehouse Associate

(MUST be FULLY available to work May 23-25 for Anime North in TORONTO, and August 20-26 for Fan Expo TORONTO)

Part time and full time available. Seasonal and Permanent available. Please specify which you are interested in.

About the Job:

We are a high-quality fashion/cosplay wig company that is growing in leaps and bounds.  We are looking for an energetic, detail oriented, and creative person to work within our warehouse, join us at conventions, and provide exceptional customer service to our amazing customers. At our Kitchener warehouse you’ll be picking and packing orders, helping receive shipments, assembling promotional and sample packages, packing stock for and attending conventions across Canada, and more. You’ll learn basic to advanced wig and foam crafting techniques that you’ll share with our customers. At conventions, you’ll help customers find the right products for their projects in a dynamic, fast-paced environment. Can you imagine the possibilities with us?


Your primary responsibilities will be:

  • Picking and packing orders with 100% accuracy
  • Convention/trade show preparations, including stock packing
  • Attending conventions/trade shows for our dealer booths (on weekends, some travel required)
  • Quality control checking shipments
  • Cutting and assembling samples and promotional kits
  • Customer service through email


Required Experience/Skills:

  • Excellent verbal and written communication skills, with attention to grammar, spelling, and a good tone
  • Highly organized, hard-working individual
  • Work well independently and as part of a team
  • Able to lift 40lb consistently, and climb stairs and ladders up to 12 feet tall


Bonus points for:

  • Basic to advanced knowledge of Facebook, Instagram, Twitter, Tumblr
  • Basic to advanced Google Sheets operations


About Us

Arda Wigs Canada is the Canadian branch of Arda Wigs LLC, established in 2009. Arda Wigs Canada is proudly serving Canada since 2015, based in Kitchener, Ontario. Known for our realistic easy-to-style, synthetic, heat-resistant wigs, Arda is also expanding costume and prop possibilities with unique thermoplastics and crafting materials as the North American distributor of Lumin’s Workshop EVA Foams and Foam Clay.. Strong customer service, fast shipping, and our constantly expanding convention circuit make us a force to be reckoned with.

Arda Wigs Canada is a Pink business, and we strive to be a welcoming and safe space for anyone, not regardless of their race, disability, or gender identity, but including it. We employ hard-working, creative, and enthusiastic people who love the geek community. Could this be you?


About You:

You want a career in a fast-paced growing company that is part of costuming and cosplay’s core. You want a job that combines your love of geek and cosplay culture with your passion for customer service.  Whether you’re connecting with people through email, or face to face at an event, helping people find the right wig or product for their project makes you giddy. Your passion can be felt in your written communications.

You are an amazing communicator, both in written and spoken form, and you are easy to follow. You can describe situations, problems, and solutions quickly and accurately. You are a quick learner and creative problem solver.  Your passion and creativity is matched only by your relentless attention to detail. You are a completionist for follow-through on tasks and projects. You can’t leave things unfinished - it drives you crazy. Organization is your middle name. You make sure that all the t’s are crossed and all i’s are dotted. Work is more than just a job to you.  You like working in dynamic jobs and the words “It’s not in my job description” are not in your vocabulary.




What's Next

Please send us an email to with your resume and cover letter with the subject “Resume”.  Please include links to your cosplay if applicable, and tell us about your hobbies. No recruiters, or generic cover letters please; we want to know why YOU want to be a part of OUR team! (Please mention “pineapples” somewhere in your cover letter to let us know you fully read this job posting!)